Sunday 5th February, 2012 

Press release article

ATO declines
to certify tax software
By Benjamin Woodhead
iTnews Story
Friday, August 17, 2001
The ATO has washed its hands of Australia’s tax accounting software debacle saying it will not introduce a certification program to ensure tax agents are spared ongoing compliance problems with major accounting packages. “It’s not our responsibility, it’s their [the software vendor’s] responsibility to ensure their software does what it claims it can do,” said an ATO spokesperson. “We managed to sort out our software and get it working so obviously the software vendors didn’t do a very good job. “

Also, not all the vendors had problems so it obviously wasn’t impossible for them to change.” Tax accountants and agencies around Australia have been hit by a series of major problems with accounting packages from a number of vendors, including embattled operator MYOB, that have forced the ATO to extend BAS deadlines for accountants using the worst affected programs.

One of the biggest embarrassments for MYOB saw H&R Block rip out its roll out from the vendor in mid July and replace it with software from rival Elite. H&R Block had up to 1200 MYOB users who had been trained on the package in June and then had to be retrained in July. Accountants, led by law firm Philips Fox are also building a class action suit against MYOB over problems with the package. H&R Block declined to comment on whether or not it will pursue legal action.

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